Submitted by Santino on Thu, 09/26/2019 - 11:28
September 26th, 2019
This week: Quercus Loading Issue & How can I see my students' names in a Conversations (Inbox) message?
In this Weekly Update:
- Quercus Loading Issue
- This Week's Faculty Question: How can I see my students' names in a Conversations (Inbox) message?
Quercus Loading Issue
| Incident Status | **Resolved |
| Date | Sept 26th, 2019 |
| Category | Loading Error |
| Info | Quercus users are experiencing a 500 page error when attempting to access Quercus. This may have affected a user's ability to log in to Quercus. |
| Update | The error was identified and a fix was implemented. Page access has been restored. Quercus has resumed normal operations. |
This Week's Faculty Question
| Category | Conversations Tool |
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Question: How can I see my students' names in a Conversations (Inbox) message? |
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Answer: In order to see your students' names in a Conversations (Inbox) message, your course shell must be published. For more details, please see How do I send a message to a user in a course in the Inbox as an instructor? To publish your course, navigate to Home and on the right side under "Course Status" select the Publish button (How do I publish a course?). Once you have published your course, you should be able to see a list of your students' names in a Conversations message. |
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Have a Quercus question? Please contact FASE's EdTech Office.
Article Category: Quercus Updates
