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September 26th, 2019

This week: Quercus Loading Issue & How can I see my students' names in a Conversations (Inbox) message?

 

In this Weekly Update:

  1. Quercus Loading Issue
  2. This Week's Faculty Question: How can I see my students' names in a Conversations (Inbox) message?

 

Quercus Loading Issue

Incident Status **Resolved
Date Sept 26th, 2019
Category Loading Error
Info Quercus users are experiencing a 500 page error when attempting to access Quercus. This may have affected a user's ability to log in to Quercus.
Update The error was identified and a fix was implemented. Page access has been restored. Quercus has resumed normal operations.

This Week's Faculty Question

Category Conversations Tool

Question: How can I see my students' names in a Conversations (Inbox) message?

Answer: In order to see your students' names in a Conversations (Inbox) message, your course shell must be published. For more details, please see How do I send a message to a user in a course in the Inbox as an instructor? To publish your course, navigate to Home and on the right side under "Course Status" select the Publish button (How do I publish a course?).

Once you have published your course, you should be able to see a list of your students' names in a Conversations message. 

Have a Quercus question? Please contact FASE's EdTech Office.

Article Category: Quercus Updates