This blog reviews the session (the slide deck used for this session is included at the bottom of this post) and includes the rationale (why you might choose to translate the benefits of online chatting to your physical classoom), considerations for implementation (what do you need to think about before you do this?), its uses, examples of tools (we compare different vetted (and some un-vetted) tools you could implement in your course) and we end with some recommendations.
Thinking about using a un-vetted, third-party tool in your course? Give this post a read to ensure you are implementing these tools according to U of T guidelines.