July 18, 2019
This week: Upcoming Quercus maintenance on July 26 & How to change your role in a course
In this Weekly Update:
- Upcoming Quercus Maintenance
- This Week's Faculty Question: How can I request to change my role in a course?
Upcoming Quercus Maintenance
Incident Status | Partial Service Disruption |
Date | July 26, 2019 |
Maintenance Window | 12:00AM-6:00 AM (ET) |
Category | Maintenance |
Info | This maintenance event will affect the ability to upload new media and subtitles to Quercus. During this time, users will continue to be able to access previously uploaded videos and captions. |
This Week's Faculty Question
Category | Course Roles |
Question: How do I change my status on one of the courses on Quercus? I am listed as a student when I am the coordinator of the tutoring program. I wish to change that. |
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Answer: It does happen that sometimes you are enrolled in a course with an incorrect status. Quercus pulls data from ROSI, which means that usually to fix this issue, something needs to be changed in that system. The Education Technology Office does not have administrative access to ROSI, so please choose one of these solutions to resolve your role issue (depending on the nature of your case):
To find your Departmental ROSI Administrator, please see "Who is my departmental ROSI Contact?" |
Have a Quercus question? Please contact FASE's EdTech Office.