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Teaching with Quercus - Managing Online Discussions of Difficult Topics

By Priscilla - Discussing difficult subjects is challenging in both face-to-face and online/remote teaching contexts, but when done well, can result in a meaningful learning experience for you and your students!

About the Session Leaders

Justin Fletcher is a Faculty Liaison Coordinator, Center for Teaching, Support, and Innovation and Academic Collaborative Technologies at IT Services. If you've been to his other sessions, you'll notice that he wears his Quercus T-Shirt to all of them!

Cristina D'Amico is also a Faculty Liaison Coordinator at the University of Toronto. She loves to support students, faculty, and professionals with in-class and online instructional design.

Review the Session's Slidedeck

Plan and Organize

  1. Identify Your Topic. What is your discussion topic? What makes it controversial, difficult, sensitive, or challenging?
  2. Disucss for Learning. What is the purpose of this discussion? What do you want students to learn from the discussion?
  3. Complete Pre-Reflection. What values am I bringing to this discussion? Will these values be shared by my students?
  4. Set the Tone. Acknowledge you're conversing in a different space. Create ground rules in advance of the conversation
  5. Determine Discussion Questions and Outcomes
    • Students may end up contributing information that steers the conversation away from the outcome
    • Avoid yes/no questions
    • Allow multiple perspectives to expressed
    • Center around the learning outcomes
  6. Ensure Student Preparedness
    • The discussion can go haywire if students rely only on personal anecdotes or do not have a sense of direction. Depending on the difficulty of the topic, you can choose to go with a rigid or more flexible structure. To do so, you can use a pre-discussion reading reflection or a pre-discussion reading quiz.

Select Your Approach

Remember, for a good discussion, it's important to allow everyone the opportunity to contribute!

  • Establish protocol for asking questions or contributing
  • Avoid singling out students
  • Signpost discussion and reflection prompts

Synchronous Discussion

You can use platforms such as BB Collaborate, Microsoft Teams, or Zoom to host your discussion in real-time.

Roundtable

This strategy works very well in smaller sessions. You can go around in a circle, and every student have an opportunity to present. Remember,  students can choose to pass any time!

Think-Pair and Group-Share

Students can reflect individually, then broken down into pairs or groups. Each group can choose a person to present their thoughts. This works well in larger classes.

Virtual Post-it Note

Students can collectively share their thoughts on a virtual platform such as Google Docs, BB Collaborate's Whiteboard, and more!

Asynchronous Discussion

You can use tools such as Quercus Discussions, PeppeR, and Ed Discussion.

  • Model academic discussion etiquette for students through an example post
  • Provide a rubric to clarify expectations

Collaborative Wiki

This project incoporates multiple forms of media and encourages students to gather information and reflect beforehand. You can host this on OneNote, a courses page wiki, or a simple shared document online.

Citational Practice

  • Example: "Include 1-2 citations alongside your responses to your peers."
  • The responses doesn't have to be strictly academic - it can also be personal thoughts and feelings! This practice encourages scholarly conversation, research, and promotes academic integrity.

Peer-to-Peer Learning

  • Using threaded discussion boards, you can encourage peer-to-peer learning.
  • For example: "Respond to two of your colleagues' posts before replying to the discussion thread."
  • You can use the "must post first" feature in Quercus to set this up!

Things I've Learned

  • It's okay to recieve responses like "I'm not sure, I don't know." This is all helpful information for you to have as the instructor!
  • Never let your students feel pressured to respond. If they don't want to answer, move on without drawing more attention to them! We want this to be a safe place for discussions, not something they want to avoid.
  • Think of scenarios beforehand. Conversations rarely go according to plan, so make sure you know how to steer the conversation in case students go off topic!

Have a Quercus (or EdTech) question? Please contact FASE's EdTech Office.

Article Category: Best Practices