Swati Naidu

Swati currently serves as the Instructional Support Coordinator with the Tech2U Initiative, under Learning Space Management. Working at the heart of impact and innovation, she is deeply passionate about the applications and intersections of education and technology, in an increasingly digital world. In 2020, as part of Health & Wellness, she led the operational shift towards virtual workshop offerings to support students’ wellbeing by increasing access to health education and information from clinical experts. This opportunity led to her developing an e-onboarding training solution for Metrix, a Toronto-based learning solutions company, using learner-centred principles to drive the design. In her current role, she combines her technical operations, service delivery, and data skills to enhance the classroom experience by humanizing tech support, and ultimately supports bridging the gap between instructors and their students.